1) Return Window
Orders for VIGORUS are backed by a 60-day money-back guarantee, counted from the date of purchase. If you’re not satisfied with your results or your experience, you may request a refund within this period.
2) Eligibility
To help us verify and process your request efficiently, please be ready to provide:
- Order information (such as order ID, purchase date, and the email used at checkout)
- Your full name and billing details
3) How to Request a Refund
To start a refund request for VIGORUS, contact our support team and include your order details. You may email: contact@vigorus-support.com
In your message, briefly explain the reason for your request. Our support team will reply with next steps and any shipping information needed to complete the process.
4) Return Instructions
Depending on the specific order details, you may be asked to return the Product (including any remaining bottles, empty or full). If a physical return is required, you will receive specific return instructions and the warehouse address from support.
5) Refund Processing
If your request is approved, refunds are typically issued back to the original payment method used. Processing times vary by bank or card provider, and may take 5–10 business days to appear on your statement.
6) Shipping & Handling
Return shipping costs are the responsibility of the customer unless otherwise stated in the instructions you receive from support. Original shipping and handling fees are non-refundable.
7) Changes to This Policy
We may update this Return Policy at any time. Updates will be posted on this page. Continued use of getvigorus.com after changes means you accept the updated Policy.
8) Contact
If you have questions about returns or refunds regarding your VIGORUS supply, contact support: contact@vigorus-support.com